Worst signal. They lie to you to get you signed with them. Bill is more than we were told it would be. Keeps changing. Never received the rebate for the promotion that was going on for the Samsung 8 phone. Was supposed to have had it a while back.In store credit has disappeared. Said girl who signed us up never put it in. Nothing they can do now since she quit. Have gotton the runaround in the store, via phone and online. Nothing has been resolved and it has been 4 months. Sent a complaint to the BBB. Don't waste your time with this company.
Awesome staff.. We have been provided helpful and friendly service with every visit. Staff is very knowledgeable and does a fantastic job explaining new products and promotions. Would highly recommend!
Best experience ever. Saved money from us cellular. Got a better phone and they were awesome to work with. Ill be back
Best experience ever. Had some issues with my old company. Was scared to switch. The staff made it simple and easy thank you
Manager doesn't even know the difference between 2G, 3G, and 4G. He thinks everything is LTE. He also lies about T-Mobile building multiple new towers in Quincy IL. T-Mobile has not added a new site in Quincy since the days of Voicestream back in the 1990s. Coverage also sucks and T-Mobile is spectrum constrained in Quincy. They have only 5x5 deployed for LTE so 3G is usually getting faster speeds. No low band spectrum here so don't expect your phone to work inside any buildings.
T Mobile is a US Electronics Store based in Quincy, Illinois. T Mobile is located at 3418 Broadway St, Quincy, IL 62301, USA.
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